Frequently Asked Questions
Q: How much do you charge for a chimney inspection / cleaning?
It really depends on a lot of factors, including where you live, what kind of chimney you have, whether I go on the roof or not, how time consuming of a job it is, etc. When you call for a free quote, Crystal will ask questions to determine an estimate. But ultimately the price will be calculated after the work is complete. We are always honest, and never overcharge. Our prices are the lowest in the area!
Q: What areas do you service?
I live in Tillamook, but I’m willing to go as far north as Seaside, as far south as Lincoln City, as far east as Beaverton, and as far southeast as Sheridan. In these far-flung regions I do add a small travel fee, and you may be put on a waiting list until there are more jobs in your area to make it worth the trip. Call for a quote!
Q: I work during the week, do you come on saturdays?
Yep!
Q: what should i do to prepare for an APPOINTMENT?
Be sure to put out your fire 24-48 hours prior to the inspection / cleaning. You should receive a reminder from us a couple days before.
Q: Does chimney sweeping make a mess in my house?
No, I make every effort to respect your home and keep the work area clean. I start by laying down drop cloths to walk on. You can let me know if there is nearby furniture you would like me to cover.
Q: Can’t i just sweep my own chimney?
You certainly can! As long as the creosote hasn’t gotten to stage 3, you can use a chimney brush on a long pole. The advantages to having a trained chimney sweep come is that they usually have professional equipment, and knowledge to be able identify any signs of chimney deterioration. I use a rotary brush system with an assortment of brush heads, and flexible rods, for thoroughness and versatility.
Q: what if the inspection reveals damage?
One of the most common enemies of a chimney is water. It seeps into every little pore of the brick and mortar. Then, with the freezing and thawing over time, cracks develop and grow. Another common problem is sealant hardening and cracking, which then allows water to enter into the chimney, or roof. Often the cause of a leaky roof is around the chimney. Another big cause of damage is past chimney fires, which can warp or crack the flues.
From there I’ll assess what the next step should be and can make another appointment for a later time to fix the issue. Most issues can wait till spring when the weather is sunnier. Major chimney repair is often covered by homeowners insurance. I have a chimney camera I can use to take photos/ video of flue damage to submit to insurance.
Q: What forms of payment do you accept?
Whatever way you want to give me money will be appreciated, whether it’s cash, check, card, NFC (tap-to-pay), Apple Pay, Venmo, or Cash App.